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About Shield Plumbing

Established in 1994, Shield Plumbing & Drainage is an Australian-owned company with over 30 years of experience servicing the commercial sector. Based in Altona, we are strategically located so we can efficiently service clients across the metropolitan area.

Since 1998, Shield Plumbing has specialised in servicing local council and Commonwealth Government contracts. With a team of licensed, highly skilled, and safety-focused technicians, we are equipped to deliver prompt, reliable response work while maintaining the highest standards of safety and compliance. Our commitment to quality workmanship ensures every job is completed with precision and professionalism.

We are proud members of the Master Plumbers Association, fully licensed with the Victorian Building Authority (VBA) and are ISO accredited, which reflects our commitment to industry best practices, compliance, and ongoing professional standards.

At Shield Plumbing, we pride ourselves on delivering reliable, professional, and responsive plumbing services tailored to the needs of our clients. With a strong focus on service excellence and operational readiness, our team is equipped to handle both routine maintenance and urgent plumbing emergencies, 24/7.

“During a recent meeting with our client at Fishermans Bend, they wanted us to highlight and pass on the positive feedback on the services that Shield Plumbing was doing and to keep up the good work.

They mentioned Shield Plumbing’s ability to streamline building access issues with calls prior to your team attending, which has been a bug bear with other organisations. 
 
Our client doesn’t often comment on individual companies so it’s nice to hear positive feedback

 

–Jillian Annand 

Contracts

  • Ventia – Defense Base Services
  • UMS, Hobson’s Bay City Council
  • UMS, Stonnington Council
  • UMS, Reserve Bank Australia (Note Printing)
  • UMS, Catholic Leadership
  • Macedon Ranges Shire Council
  • Merri bek City Council
  • Maribyrnong City Council

Clients

  • Australian Defence
  • Hobsons Bay City Council
  • City of Melbourne
  • City of Geelong
  • Maribyrnong City Council
  • Darebin City Council
  • Stonnington City Council
  • City of Boroondara
  • Brookfield Global Intergraded Systems (BGIS)
  •  Wesley Collage
  • NetFlow

Systems

Dispatch

Shield Plumbing has developed a custom built work management system that integrates between the office, field workers and allows for fast dispatching of emergency works via the cloud. This system helps us work smarter, faster to provide exceptional service to our customers.

On Site

Our field workers are equipped with onsite reporting tools to provide direct reporting to our clients. Shield Plumbing reporting tools are second to none, we have the ability to fully customize our reports to suit our clients contractual needs. Our reports have the ability, but are not limited to providing site specific SWMS, before and after photos, job status, further recommendations, on site completion dates, times and much more. These tools allow us to build solid relationships via full transparency with our clients.

Communication

Shield Plumbing has developed a custom built work management system that integrates between the office, field workers and allows for fast dispatching of emergency works via the cloud. This system helps us work smarter, faster to provide exceptional service to our customers.

Contact us today for all your plumbing solutions!